,Terms of service
Special requests should be made at least 14 days prior to your event. This includes any decorations, extra staff , extra hours and requested drinks.
If you have requested us for reception drinks, this is under the impression we will be serving the drinks and other alcohol which you or another supplier may be providing are not to be consumed during this time.
Cancellation Policy. If event is cancelled we will retain your deposit. If event is cancelled with than one month’s notice we may need to charge a certain amount depending on the event. For a prepaid bar we will need to charge the cost value of alcohol which has been purchased,
Pay Bar Customers - We are responsible for the operation of your bar in accordance with the licensing act of 2003. This means that the premises uswd for the event including any outdoor space or marquee must be licensed to permit the sales of alcohol for the duration of your event. If no such license exists, the bar will not be able to operate . We request a copy of the license is available for inspection on arrival. This is nly applicable for events where you have organised the license. If we agree to organise the license then we will retain a copy with us at the event also.
We have a strict age policy where anybody who appears to be under 25 will be challenged at the bar. Acceptable forms of ID include Driving license, provisional license or passport.
Any deposits we have taken for glassware or security deposit (if discussed previously) will be returned within 24 hours after your event.
Glass hire - If you have requested glass hire we will expect all glasses to be returned by the end of the event. If any glasses are not returned there is a £2 charge for every glass broken or missing.
As we will need to set up a couple of hours prior to your event we assume we are granted access to the premises. If for some reason we will not have access, you must let us know 7 days in advance.
We kindly ask that for a prepaid event, payment is made at least 72 hours prior to the event via bank transfer.